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Neutrogena Makeup Wipes Are Recalled Because of Possible Bacterial Contamination

Over 15,000 packages of Neutrogena makeup wipes were voluntarily recalled in September because the parent company of Neutrogena was concerned about possible bacterial contamination. The Food and Drug Administration (FDA) reported that the recalled wiped were distributed in Texas, South Carolina, Florida and Georgia. Certain of the wipes tested positive for Pluralibacter gergoviae, a bacterium that can cause infections. If you believe you were harmed or given an infection by a Neutrogena wipe, you should call the seasoned Chicago-based lawyers of Moll Law Group. Billions have been recovered in cases with which we’ve been involved.

Consult Moll Law Group About Your Neutrogena Wipe Claim

Around 1312 cases of the Neutrogena 50-count 25-pack makeup remover ultrasoft cleansing wipes with the lot number 1835U6325A. There are 12 packages per case, according to the recall notice. Neutrogena’s parent company has claimed it recalled these wipes out of an abundance of caution and that other products of the company weren’t exposed. However, the recall was made a Class II recall last month. This is a more serious type of recall in which use or exposure to the recalled item could cause temporary or medically reversible negative health effects or the probability of serious health problems as a result of exposure is remote.

Pluralibacter gergoviae, or P. gergoviae, is a bacterium that doesn’t usually present medical risk to healthy people, but the FDA has announced that it can result in serious infections in people with weakened immune systems or chronic illnesses. For example, if you’re immunocompromised, the bacteria could result in respiratory diseases, urinary tract infections, eye infections and even sepsis. Cosmetics typically have preservatives, but they don’t kill this type of bacteria.

There have been other recalls involving contamination by the P. gergoviae contamination. For example, Kao USA, which is Jergens’ parent company recalled certain units of an ultrahealing moisturizer because of contamination with that bacterium. The hair care brand Amika recalled its mirrorball high shine and protect antioxidant shampoo which were sold in 2023 and 2024 for the same reason.

Sometimes it is appropriate to bring a product liability lawsuit against a company that makes and sells a product that causes injuries. To bring this type of lawsuit related to the wipes, our attorneys will need to establish that the wipes are defective in terms of their manufacturing, design, or marketing. Manufacturing defects are problems in how the wipes were made that resulted in contamination; they typically exist in certain batches of the unit. Design defects are problems in how the wipes were designed, and so they exist in all units of a product.

If you believe you were injured by Neutrogena wipes, call the seasoned Chicago-based product liability lawyers of Moll Law Group to find out whether you have grounds to sue for damages.  When our law firm is able to establish that a manufacturer is liable for injuries, we may be able to obtain economic and noneconomic damages for our clients. We dedicate ourselves to fighting for injured consumers around the country. Complete our online form or call us at 312.462.1700.