In a recent case, a woman sued a casino after she was injured while boarding the casino’s shuttle bus. The woman was attempting to board a crowded shuttle bus provided by a casino when she claims she was pushed and fell. She suffered a broken bone in her hip that required immediate surgery. The casino operated the free shuttle for certain people and picked them up at different places to take them to the casino. One witness said that there was often a chaotic scene at the shuttle bus pickup at that time. Despite that, no additional precautions were taken by the casino to ensure passengers boarded the bus safely.
The woman sued the casino for negligence as a result. She argued that the casino was a “common carrier” and had a duty and a responsibility to ensure the safety of its customers who used its shuttle bus. She argued that the casino knew or should have known of the dangers inherent in boarding the crowded shuttle bus and that it should have made the process safer. The woman alleged the casino was a common carrier, which meant that the casino had a higher duty of care under certain circumstances. The casino argued it was not a common carrier and did not have a heightened duty of care.