Customer Allowed to Pursue Claim Against Trampoline Park, Even Though She Signed Waiver
People sign contracts all the time. When someone purchases a ticket to a concert or installs a new software on their computer, they probably signed the contract without giving it much thought. It is only later when an issue arises that the terms of the contract really become important. However, a recent case shows how sometimes even if someone has agreed to the contract’s terms, the terms may not be legally enforceable.
In Alicea v. Activelaf, LLC, a Sky Zone trampoline park required customers to complete a waiver prior to entering the park. A woman signed the agreement before her husband took their children to the park. Later that day, one of the couple’s sons was injured while he was jumping on a trampoline. The family filed a lawsuit against the park. A clause in the agreement stated that customers waived the right to a trial and that the customers’ claims would be decided through arbitration instead. Accordingly, the park argued that the case should be decided through arbitration because of the clause in the agreement.
However, that state’s supreme court decided that despite the fact that the woman signed the contract, the clause was unenforceable. First, the court stated that although its state laws favored the enforcement of arbitration contracts, the arbitration language was camouflaged within the agreement, and as a result, the mother did not truly consent to the arbitration provision. Second, the provision also did not specifically state that both parties were bound to arbitration—instead, it stated only that patrons would be required to engage in arbitration. For these reasons, the court found the clause was unenforceable under the state’s laws and allowed the case to proceed in the courts.
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